Data Protection & Privacy

888k's Privacy Policy

Protecting your personal information is our top priority. This policy explains in detail how 888k collects, uses, stores, and safeguards your data.

Last Updated: 2026

Introduction & Scope

Welcome to 888k. This Privacy Policy ("Policy") explains how 888k ("we", "us", or "platform") collects, uses, discloses, and protects your personal information. By using our website or services, you agree to the terms of this Policy.

This Policy applies to all registered users, visitors, and anyone who uses any of 888k's services. We are firmly committed to protecting your privacy and we ensure that your personal information will not be transferred to any unauthorized party.

Important: Before reading this Policy, please make sure you have also reviewed our Terms & Conditions and Responsible Gaming policy. These documents together govern our relationship with you.

What Information We Collect

888k collects your information in several ways. The types of information collected are described in detail below:

Identity Information

Your name, date of birth, national ID number, or passport details provided at registration, used to verify your identity.

Contact Information

Your email address and mobile number, required for account verification, transaction confirmation, and customer support.

Financial Information

Details of the payment methods you use for deposits and withdrawals — such as bKash, Nagad, Rocket, Upay, or bank account details. We do not store full card numbers.

Technical Information

Your IP address, browser type and version, device information, operating system, and session data, used to ensure platform security and performance.

Gaming Activity Information

Your betting history, gaming patterns, win/loss records, and bonus usage history, which help us implement responsible gaming practices.

Location Information

General location information derived from your IP address, used to confirm service availability and prevent fraudulent activity.

Purpose of Data Use

888k uses the information it collects only for specific, legitimate purposes. We do not use your information beyond the purposes listed below:

  • Account Management & Verification: To confirm your identity, complete the account opening process, and ensure secure access to the platform.
  • Financial Transaction Processing: To process your deposit and withdrawal requests quickly and securely, and to maintain transaction records.
  • Customer Support: To enable our 24/7 support team to resolve your questions, complaints, or issues quickly and effectively.
  • Fraud Prevention & Security: To detect suspicious activity, prevent money laundering, and maintain the integrity of the platform.
  • Responsible Gaming Implementation: To identify problematic gaming patterns and intervene where necessary.
  • Service Improvement: To analyze your experience and improve platform performance and user experience.
  • Legal Compliance: To comply with applicable laws, regulations, and regulatory authority directives.
  • Marketing Communications: To send you relevant offers and promotional information with your consent, which you can opt out of at any time.
888k never sells your personal information or rents it to third parties for commercial purposes.

Disclosure of Information to Third Parties

We share your information with third parties only in the following circumstances and under strict confidentiality agreements:

Service Provider Partners

Payment processing companies (such as the technology infrastructure of bKash, Nagad, Rocket, Upay), technology service providers, and game software suppliers — who play a direct role in operating our services. All such parties receive only the minimum information necessary to carry out their responsibilities.

Legal Requirements

If disclosure of information is required by court order, a lawful request from law enforcement, or under applicable law, we are legally obligated to comply. In such cases, we disclose only the information that is necessary.

Fraud Prevention

Information may be shared with security agencies or relevant authorities when necessary to prevent serious fraudulent activity or crime. This is always done in the interest of protecting you and other users.

Cookies & Tracking Technologies

The 888k website uses cookies and similar technologies to enhance your browsing experience and ensure platform functionality.

Essential Cookies

These cookies are essential for maintaining login sessions and ensuring security. They cannot be disabled.

Performance Cookies

Used to analyze how you use the platform in order to improve service quality.

Functionality Cookies

These cookies are used to remember your preferred language, layout, and other settings.

Marketing Cookies

Used to display relevant content based on your interests. You can control these through your browser settings.

Most cookies can be managed by changing your browser settings. However, disabling essential cookies may affect some core functions of the platform.

Data Security Measures

888k uses industry-standard security technologies and practices to protect your information. Our security framework consists of the following layers:

  • SSL Encryption: All data transferred between the website and our servers is secured through SSL/TLS encryption technology, which fully prevents unauthorized access by third parties.
  • Encrypted Data Storage: Stored sensitive information is encrypted using advanced encryption algorithms. Passwords are never stored in plain text.
  • Two-Factor Authentication: Two-factor authentication is available as an additional security layer for your account, significantly reducing the risk of unauthorized access.
  • Security Monitoring: Our security team monitors systems 24/7 and immediately identifies and responds to any suspicious activity.
  • Access Controls: Access to your information is restricted to only those staff members who need it for their work, and all access is logged.
  • Regular Security Assessments: Regular security reviews and penetration testing are conducted to identify and address system vulnerabilities.
While we are committed to ensuring maximum security, no data transmission over the internet or electronic storage method can be guaranteed to be 100% secure. You can also play your part in your own security by keeping your login credentials private and using strong passwords.

Data Retention Period

888k retains your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required by legal obligations. The general guidelines are as follows:

  • Active Accounts: All relevant information is retained while the account remains active.
  • After Account Closure: Financial and transaction records may be retained for a specified period to meet legal and regulatory requirements.
  • Marketing Data: After you withdraw your consent, it will no longer be used for this purpose.
  • Legal Claims: Information related to a legal claim or dispute may be retained until it is resolved.

Your Rights

As a user of 888k, you have certain important rights over your own personal information:

Right to Access

You can find out what information we hold about you and how we use it. You can view this information from your account at any time.

Right to Rectification

If any of your personal information is incorrect, you can request that it be corrected. Keeping information accurate is important for both you and us.

Right to Erasure

In certain circumstances you can request that your personal information be deleted, though information retained under legal obligations may be an exception.

Right to Object to Processing

You can object at any time to the use of your information for marketing purposes, and it will be stopped immediately.

Right to Data Portability

You can request to receive certain information about yourself in a structured, machine-readable format.

Right to Restrict Processing

In some circumstances you can request that the processing of your information be temporarily limited.

To exercise these rights, please contact our support team. We will process your request as quickly as possible.

Protection of Minors

888k is a service for people aged 21 and over only. We do not knowingly collect personal information from anyone under the age of 21.

We use age verification methods during the registration process. If we are informed or become aware that someone under the age of 21 has provided information, we will immediately delete that account and the associated data.

21+ If you believe a minor in your family is using 888k, please notify our support team immediately.

Policy Changes & Updates

888k may update this Privacy Policy from time to time. Revisions may be necessary due to changes in services, legal requirements, or security improvements.

For significant changes, we will notify you via your registered email address or through a notice on the platform. Continued use of the platform after changes are made will be considered as your acceptance of the updated Policy.

We recommend that you visit this page regularly and check the date of the latest update.

Contact Us

If you have any questions, comments, or complaints about this Privacy Policy, or if you wish to exercise any rights regarding your personal information, please contact us:

Email Support

[email protected]

Live Chat

Available 24/7, support in Bengali and English

Support Hours

7 days a week, 24 hours a day

Language

Support available in both Bengali and English

Your privacy matters greatly to us. You may also review our Responsible Gaming page, where you will find more information about protecting and managing your account.